A key agency-client relationship trend over the last decade has been a move away from agencies working ongoing with clients in retainer PR relationships, and towards project-based assignments. The way companies assign projects differs according to the company and the circumstances. Some companies use the same agency all year long and simply pay by project rather than paying an ongoing monthly fee Others use only one agency but don't work with the agency all year long - they may use internal staffing the rest of the time or simply have very small PR budgets. Still others use multiple agencies, for a variety of reasons.
In January, RSW/US, a lead generation and strategic business development group that supports marketing services firms, released the results of its 2016 RSW/US New Year Outlook Survey of senior-level marketers and marketing agency executives. The results show that among the top concerns of marketers is that their agencies lack deep understanding of their businesses, that they are weak on developing PR strategies and that there has been an erosion of value of